Ask Your Agent rental success the right way tick

Published on April 21st, 2015 | by Chris Snell - Rental Success


Landlords – don’t forget about the good tenants in good rental property management

Let’s not beat around the bush, finding good tenants can be tough in rental property management. There are so many horror stories about nightmare tenants, however how many times do you hear about the good tenants? More importantly, how can you keep them?!

Some landlords send gifts at Christmas, some just send a card. Sometimes a note saying that you have just inspected the place and it looks great, and thanks very much is reward enough. We are all guilty of only looking for the negative and not the positive. Some landlords believe gifts are not appropriate but a simple thank you goes a long way. So we had a chat to a few property managers to ask them what they do.

Tenant of the month

Some property managers run ‘tenant of the month’ competitions, where every month they select a winner based on some simple key points eg. always paying rent on time, having great inspections and reliable when needed. Rewards include gold class movie tickets, a gift voucher to a department store or supermarket, or a small gourmet food hamper.

Birthday card

Why not send your tenants a birthday card near their birthday, with a $10 voucher to a local restaurant or store? While it may not seem like much, the thought counts and it’s amazing how special someone feels when they receive something unexpected.

Outstanding inspection thank you

Some agencies like to reward their good tenants with an outstanding inspection thank you. Similar to tenant of the month, the thank you gifts can be small and can include gift vouchers, chocolates or bottle of wine. It’s not all about the gifts, don’t forget how amazing it can be for a tenant to receive a simple ‘thank you’ note!

Chris Snell is a licensed real estate agent and is a specialist in the rental property management services. Rental Success aspires to educate investors in the management of their rental property. This blog post has been sourced and written by the organisation at which is a industry leading property management software developer.

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About the Author

Chris Snell is a licensed real estate agent and started his property career in 1992. Chris has experience in real estate sales and rental property management services. Chris has developed an excellent professional knowledge of all matters associated with rental property management and tenancy related issues. Chris manages a top tier property management company and aspires to educate property investors and landlords on the important aspects of rental success.

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